Returns & Refunds

Introduction

This Returns & Refunds Policy outlines the terms and conditions governing the return of goods and the processing of refunds by t02. This policy applies exclusively to transactions conducted through the website t02.afli.me. It is designed to inform customers of their obligations and our procedures regarding returns. By making a purchase, you acknowledge and agree to the terms set forth in this document. We reserve the right to amend this policy at any time, and such changes will be effective upon posting to the website. For any questions regarding this policy, please contact our support team using the provided contact details.

Scope

This policy applies exclusively to refunds for services contracted directly through the t02.afli.me website. It outlines the conditions under which a refund may be considered, the process for submitting a refund request, and the timelines involved. This policy does not apply to any third-party services, products, or agreements not expressly facilitated by t02. All refund requests are subject to the eligibility criteria, documentation requirements, and condition assessments detailed in the subsequent sections of this policy.

User Responsibilities

To be eligible for a refund, you are responsible for initiating your request within the stipulated timeframe and providing accurate, complete information. You must ensure any item for which a return is applicable is in its original, unused condition with all packaging and documentation intact. It is your obligation to follow the specified instructions for returning items, which may include using an authorized method or carrier. You are also responsible for any return shipping costs or fees unless otherwise stated due to an error by t02. Failure to meet these responsibilities may result in the denial of your refund request.

4. Operational Rules

All return and refund requests must be initiated by contacting our support team at the designated phone number. You will be provided with specific instructions and any required authorization. Returns will not be accepted without prior approval. Approved items must be returned using the method and to the location specified by the company; returns shipped independently or to incorrect addresses will be refused. The refund process will commence only after the returned items have been received and inspected at our facility. Customers are responsible for all return shipping costs and any loss in value due to damage incurred during transit, unless the return is due to our error.

Limitations and Liability

Our liability for refunds is strictly limited to the purchase price of the returned item or service. We are not responsible for any indirect, consequential, or incidental damages arising from a return, such as lost profits or opportunity. Refunds are not available for services partially rendered or for custom-made items specifically procured or developed for your project. All refund requests are subject to verification and our final approval. This policy does not affect your statutory rights under applicable law.

Updates to This Policy

We reserve the right to amend or update this Returns and Refunds Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. It is your responsibility to review this policy periodically for updates. Your continued use of our services following the posting of changes constitutes your acceptance of those changes. The date of the most recent revision will be indicated at the top of this page.

Contact Information

For inquiries or to initiate a return and refund request, please contact our support team. You may reach us using the following method:

Phone: +971 55555555566

Please have your order details available to facilitate the process. All communication regarding returns and refunds must be directed through this official channel.

Contact Information
t02
Website: t02.afli.me
Phone: +971 55555555566